Contingencies (Issue 609)

In which we are reminded that not everything (anything?) goes as planned – good to have a back up in advance. Read more »

Clients Who Know (Issue 608)

In which we are reminded: We run a risk when we assume that clients correctly understand their problems. Read more »

Snow Blind (Issue 607)

In which we are encouraged to choose mid-range targets to guide us so we’re not distracted by daily swirling. Read more »

Something to Talk About (Issue 606)

In which we are encouraged to find and share news or statistics with our clients and prospects that will prompt conversation about the little mysteries that are critical to their businesses. Read more »