Find Ways to Say “Yes”! (Issue 718)

In which we are reminded that part of our roles as sales professionals is to find ways to say “yes” when the “by the book” answer is, ‘no, we don’t do it that way.” Read more »

We’ve Been To Your Web Site (Issue 717)

In which we ask a question: How to respond when a prospect or client calls, having done most of the “buying” process on their own. Read more »

Thinking Ahead (Issue 716)

In which we are encouraged to help our clients think ahead, anticipate, and prepare to solve problems early. Read more »