In which we are reminded about the value of preparation and in-the-moment responsiveness. Read more »

In which we are challenged to think of a respectful yet strong enough question that could prompt new thinking. Read more »

In which we are reminded that, as modern as we may be, personal interest and personal connection still matter to some of our clients. Read more »

In which we are reminded to ask, first, and then share the appropriate details. Read more »

In which we are reminded to understand (before we pitch our solutions) our clients’ goals, competing priorities, and concerns. Read more »

In which we are reminded to check in on ourselves, from time to time, and shift quickly if we’re off track. Read more »

In which we are reminded about the power of boundaries in the questions we ask. Read more »