Better Questions, Listening Archives - Page 7 of 26

Better Questions, Listening

Totally Concrete (Issue 921)

In which we are reminded to clarify terms we don’t understand before presenting ideas. Read more »

Are You Ready for Some Football? (Issue 919)

In which we are reminded to ditch the cultural assumptions and to ask open-ended questions. Read more »

Maintaining Momentum (Issue 917)

In which we are encouraged to include some “momentum” questions in our discussions with our clients. Read more »

You Eat Like A Bird (Issue 910)

In which we are encouraged to look back at a client’s history of decisions and progress before moving forward with recommendations for next steps. Read more »

Compère Lapin (Issue 908)

In which we are reminded that personalized attention to small details can make us memorable. Read more »

Start Simple. Assume Nothing. (Issue 892)

In which we are reminded to check the basics, first, when we are assessing client challenges. Read more »

Have Things Changed? (Issue 891)

In which we are reminded to explore, with our clients, whether accumulated, “taken for granted” assumptions or conditions have changed. Read more »

It Isn’t “Small” Talk (Issue 890)

In which we are reminded to dig in, behind the surface chit chat, to learn more about our clients. Read more »

A Seller’s Guide to Gift Giving (Issue 885)

In which we are reminded that, frequently, the best gift ideas are the ones not requested. Read more »

Please, Stop Pushing (Issue 884)

In which we are reminded to establish context, connection, and engagement before we share ideas, advice, or products with clients or prospects. Read more »