Four Years! (Issue 730)

In which we are reminded that, when we lose clients, the warning signs have been there for a while. We could have done something about it. Read more »

Look Back! (Issue 729)

In which we are reminded to look back at our client relationships to make sure nothing has changed while we were looking in a different direction. Read more »

[Video] Build Stronger Relationships by Asking the Right Questions

Building stronger relationships and increasing sales with small business owners is all about asking the right questions. In our latest video, we share four powerful questions you can ask to get your next conversation off to a great start. Read more »

Change from the Periphery (Issue 728)

In which we are urged to meet many people in our primary accounts to understand their ideas and intentions well before they turn into action and an RFP. Read more »

It’s About What You’d Expect (Issue 727)

In which we are reminded that bold is better. Read more »

Sedimentary Segmentation (Issue 726)

In which we are reminded that tight focus and strong expertise brings customers to us. Read more »

Question the Question (Issue 725)

In which we are reminded, yet again, to find out what’s behind the question before answering. Read more »

Five Fast Ones (Issue 724)

In which we are reminded to prepare for five predictable sales objections. Read more »

Silver Sonatas (Issue 723)

In which we are challenged to make our differentiators more obvious, easier to see. Read more »

Baby, It’s Cold Outside (Issue 722)

In which we are reminded to pay attention to our clients ‘FEELINGS’ as well as their facts. Read more »

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