Nick Miller to Present Strategies for Attracting Deposits at New York Bankers Small Business Conference

March 14, 2019. Nick Miller will lead a concurrent session at the April New York Bankers Small Business and Retail Conference in Albany, New York. This session will focus on street-level strategy – which businesses to target and lines of conversation that increase the odds that we can give our current clients good reasons to … Read more »

A Place to Start (Issue 895)

In which we are encouraged to give clients an easy first “yes” from which we then can expand a relationship. Read more »

Nick Miller to Lead Panel at April, 2019 CBA Conference

March 4, 2019 With Lynetta Steed, Senior Vice President, Fifth Third Bank, and Edmundo Hoffens, Executive Vice President and Chief Talent Officer, Iberia Bank, Nick Miller, Clarity’s President, will lead a Small Business Concurrent Track session on talent retention and accelerating talent development. Read more »

Start Simple. Assume Nothing. (Issue 892)

In which we are reminded to check the basics, first, when we are assessing client challenges. Read more »

Have Things Changed? (Issue 891)

In which we are reminded to explore, with our clients, whether accumulated, “taken for granted” assumptions or conditions have changed. Read more »

It Isn’t “Small” Talk (Issue 890)

In which we are reminded to dig in, behind the surface chit chat, to learn more about our clients. Read more »

Changing the Light Bulb (Issue 889)

In which we are reminded that, on average, most humans WOULD prefer to change rather than suffer. Read more »

Die, Rather Than Change (Issue 888)

In which we are encouraged to stop “missionary” selling and let go of the prospects who really won’t change. Read more »

What You Do Speaks So Loudly (Issue 887)

In which we are reminded of Ralph Waldo Emerson’s observation, “What you do speaks so loudly I can’t hear what you’re saying.” Read more »

Figures in Speech (Issue 886)

In which we are reminded to speak … simply and slower… when we’re speaking with our clients. Read more »

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