branch small business training

Introducing the Sauce (Issue 897)

In which we are reminded that a referral from a trusted source is the best way to stand out among the many similar providers who seek our prospects’ attentions. Read more »

Engaging New Friends (Issue 896)

In which we are reminded that people “out there” are reading what we write on line…. Really! Read more »

A Place to Start (Issue 895)

In which we are encouraged to give clients an easy first “yes” from which we then can expand a relationship. Read more »

Start Simple. Assume Nothing. (Issue 892)

In which we are reminded to check the basics, first, when we are assessing client challenges. Read more »

It Isn’t “Small” Talk (Issue 890)

In which we are reminded to dig in, behind the surface chit chat, to learn more about our clients. Read more »

Changing the Light Bulb (Issue 889)

In which we are reminded that, on average, most humans WOULD prefer to change rather than suffer. Read more »

Die, Rather Than Change (Issue 888)

In which we are encouraged to stop “missionary” selling and let go of the prospects who really won’t change. Read more »

What You Do Speaks So Loudly (Issue 887)

In which we are reminded of Ralph Waldo Emerson’s observation, “What you do speaks so loudly I can’t hear what you’re saying.” Read more »

Figures in Speech (Issue 886)

In which we are reminded to speak … simply and slower… when we’re speaking with our clients. Read more »

Window Washers (Issue 844)

In which we are reminded to target and differentiate when we want to “steal” customers from other providers. Read more »

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