Are your bankers up to the challenge?

[Small business owners expect guidance and advice.]

We can help with that.

We’ve developed small business simulation training that builds their competence and confidence to expand their conversations, earn business owner trust, and broaden small business banking relationships.

Talking Business with Small Business

Bankers sit in business owner chairs, make critical decisions, and experience the consequences… good and adverse.

Train your bankers with knowledge, skills, and a process to…

...feel confident talking to business owners

Three business people with laptop
Big Picture Conversations®

... explore business cash flow and full relationships

two business women talking, holding paper
Talking Business with Small Business®

... develop consumer relationships with owners and employees

hands on a keyboard
Conversations with Clients

woman with pencil explaining plan to 3 others

Be the bank business owners
seek, stay with, and recommend.

We train bankers to guide valued business customers and prospects toward their goals by:

  • Understanding businesses from their owners’ perspectives
  • Coaching owners about good financial practices
  • Leveraging banks’ broad capabilities

Our training fits into your sales process –  front end, middle, and back end.  We’re about filling gaps, like industry knowledge, conversation acumen, and guiding questions.

Three Steps to Develop Your Team:


Schedule a Call

Tell us about your vision and goals.


Work with us to design your training

Clarify results to be achieved

Match training to your culture and goals

Strengthen manager coaching


Train and Sustain

Partner with us for training

Watch your revenue increase

Enjoy your clients’ satisfaction


“Small Business Readiness Checklist for Training”

Five articles and premium action check list

What Clarity brings to the table.

We don’t care just about training.

We care about you and your managers’ abilities to lead and coach.

We care about your team members’ confidence, knowledge, and skills to develop and retain profitable customers.

  • Over 30,000 bankers trained since 1981.
  • Over 100 articles on small business and business banking.
  • 1000 articles and videos on sales skills and techniques.
  • MC of annual Arizent Small Business Banking Conference
  • 29 years supporting culture change and sales performance
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