April 6, 2020 Drawing on decades of experience as a business owner and advisor to banks on small business sales and marketing, Clarity President Nick Miller shares a recommendation for calls to businesses, now, during the Corona virus slow-down, whether or not the not the business has been injured. Read more »

November 17, 2019 Consultants David Kerstein and Nick Miller discuss trends for small business banking and delivery through bank branches. Read more »

October 7, 2019 The Financial Brand has republished an article co-authored by Nick Miller and David Kerstein, issues retail bankers should consider as they’re thinking about the role of their branches as centers of advice. Read more »

June 1, 2019 Nick Miller will share six points that improve lender outcomes in loan negotiations during a super-regional bank’s August Business Banking Group sales team meeting. “Bankers frequently take too narrow a view of their negotiations,” Miller said in commenting on the engagement. Read more »

May 4, 2019 A 100-branch regional bank has selected Clarity to provide and assist the bank to implement new “shared” sales methods that both commercial bankers and branch managers will use with their business clients. Read more »

April 1, 2019 Clarity is proud to support the 2019 Bank Trainers Conference, May 6 – 9 in Atlanta. Clarity President, Nick Miller, and Senior Consultant, Barbara Moore, will lead a one-hour session entitled, “Seriously: Training Is The Last Thing You Should Do” on Wednesday morning. May 8. Session Description: SERIOUSLY: TRAINING IS THE LAST … Read more »

March 14, 2019. Nick Miller will lead a concurrent session at the April New York Bankers Small Business and Retail Conference in Albany, New York. This session will focus on street-level strategy – which businesses to target and lines of conversation that increase the odds that we can give our current clients good reasons to … Read more »