News

Branches As Advice Centers – the long road ahead

October 7, 2019 The Financial Brand has republished an article co-authored by Nick Miller and David Kerstein, issues retail bankers should consider as they’re thinking about the role of their branches as centers of advice. Read more »

New Article – “How Banks and Credit Unions Can Adapt Their Branches As ‘Advice’ Centers”

Published on The Financial Brand http://bit.ly/2mebmoN . Co-authored with David Kerstein from Peak Consulting Group, we offer specific steps to focus, train, and support branch team members so that that they are better able to offer perspective and advice on the financial challenges their customers face. Read more »

You Must Be Kidding! – Nick Miller Shares Negotiation Tips

June 1, 2019 Nick Miller will share six points that improve lender outcomes in loan negotiations during a super-regional bank’s August Business Banking Group sales team meeting. “Bankers frequently take too narrow a view of their negotiations,” Miller said in commenting on the engagement. Read more »

Clarity Selected for Common Sales Methods

May 4, 2019 A 100-branch regional bank has selected Clarity to provide and assist the bank to implement new “shared” sales methods that both commercial bankers and branch managers will use with their business clients. Read more »

Clarity to Sponsor and Speak at Bank Trainers Conference.

April 1, 2019 Clarity is proud to support the 2019 Bank Trainers Conference, May 6 – 9 in Atlanta. Clarity President, Nick Miller, and Senior Consultant, Barbara Moore, will lead a one-hour session entitled, “Seriously: Training Is The Last Thing You Should Do” on Wednesday morning. May 8. Session Description: SERIOUSLY: TRAINING IS THE LAST … Read more »

Nick Miller to Present Strategies for Attracting Deposits at New York Bankers Small Business Conference

March 14, 2019. Nick Miller will lead a concurrent session at the April New York Bankers Small Business and Retail Conference in Albany, New York. This session will focus on street-level strategy – which businesses to target and lines of conversation that increase the odds that we can give our current clients good reasons to … Read more »

Nick Miller to Lead Panel at April, 2019 CBA Conference

March 4, 2019 With Lynetta Steed, Senior Vice President, Fifth Third Bank, and Edmundo Hoffens, Executive Vice President and Chief Talent Officer, Iberia Bank, Nick Miller, Clarity’s President, will lead a Small Business Concurrent Track session on talent retention and accelerating talent development. Read more »

Nick Miller Returns As Chairman of Source Media Small Business Banking Conference

October 1, 2018 Nick Miller, Clarity’s President and nationally recognized expert on small business banking sales strategy and performance, returns as Chairman and Master of Ceremonies for the Source Media Small Business Banking Conference, to be held this year in Nashville, TN, November 28 – 30. Read more »

Nick Miller to Speak at Sageworks September 2018 Lending and Risk Summit

July 28, 2018   Sageworks has selected Clarity President, Nick Miller, to speak at the company’s annual user conference.  Miller’s topic will be: Lenders in the 2020s – Product Specialist or Business Advisor? – “Lenders” today are primarily “senior bank debt product specialists” — risk-assessing cash dispensers who view deposits, treasury management and other services as … Read more »

Branch Transformation – The Road Map for Implementing Universal Banker Models

July 26, 2018    The transition to Universal Banker models involves more than cross-training branch staff on branch operations, bestowing new titles, and paying higher salaries in the hope of achieving greater branch sales success.   Clarity President, Nick Miller, joined Peak Performance Group President, David Kerstein, and Director, Ric Carey, on a Peak Performance Group … Read more »