Where Do You Feel the Pain (Issue 554)
In which we recommend questions that ask specifically about performance rather than asking “where does it hurt?” Read more »
branch small business training
This Time, With Feeling (Issue 551)
In which we are reminded to reflect on the emotional side of business as well as the facts. Read more »
A Bet They Can Tolerate (Issue 550)
In which we are reminded to consider the disruption that accompanies change when clients buy our products or services. Read more »
What Might Be Different (Issue 549)
In which we are prompted to move with the flow, to the future, when a prospect puts us off. Read more »
It Should Have Been Easy (Issue 547)
In which we are reminded to plan ahead…and confirm…before our sales calls. Read more »
Gut Check (Issue 545)
In which we pause for a moment to consider whether we’re balancing well. Read more »