For the summer after my sophomore year in college, I took a sales job. Don’t laugh: Oxford-cloth-buttoned-down Nick was selling rustic women’s leather handbags, leather belts, and a jewelry line to head shops catering to the Grateful Dead crowd. My territory ranged from Janesville, Wisconsin, to Peoria, Illinois. The idea was that I would drive … Read more »
In which we are reminded to find and observe people who inspire us and show us what’s possible in our craft. A special mid-week treat this week. I went to the Old South Church in Boston to see Joe Robinson perform. He is a “modern finger-style guitar player“ in a style similar to his fellow … Read more »
In which we are reminded to clarify clients’ objectives before “taking their word for it” and responding to their requests. Read more »
In which we are reminded to ask “why”…more times. Read more »
In which we are reminded that, when someone nods and smiles, silent during one of our presentations, we can’t assume that they understand what we’re saying. Read more »
In which we are reminded that deeper insights come when we ask questions that prompt friends and clients to think and evaluate. Read more »
In which we are reminded to fully understand our customers’ specifications before delivering. Read more »
In which we are reminded to be… you know…. a little more personal. Two months ago, a good friend underwent back surgery. Her experience reminded me of another friend’s story. We were sitting in his family room, mid-way through the crackers and cheese when other friend said, “…and after we come back from our September … Read more »
In which we are encouraged to practice and memorize essential elements of our conversations. Read more »
We Are Seriously Social.