In which we are reminded to help our clients anticipate and prepare for yet-unseen future challenges. Read more »

In which we are reminded about the importance and power of education in differentiation and client engagement. Read more »

In which we are reminded that our  post-purchase encouragement to our clients can make a big difference in their implementation experience and their commitment to future purchases. Read more »

In which we are reminded that, the more deeply we know our clients’ challenges and celebrations, the more able we are to share resources that they find valuable and that elevate our visibility. Read more »

In which we are reminded that part of our roles as sales professionals is to find ways to say “yes” when the “by the book” answer is, “no, we don’t do it that way.” Read more »