Start Simple. Assume Nothing. (Issue 892)
In which we are reminded to check the basics, first, when we are assessing client challenges. Read more »
In which we are reminded, “Enough, already, with the boiler room.” Read more »
In which we recommend that we proactively recommend strategies to clients in advance, before breakdowns. Read more »
In which we are reminded that, sometimes, we need to adapt to our clients’ paces of change. Read more »
In which we are reminded to “stay open and curious” when a particular call objective doesn’t work out. Read more »