small business banking Archives - Page 31 of 54

small business banking

In which we are reminded to dig in, behind the surface chit chat, to learn more about our clients. Read more »

In which we are reminded that, on average, most humans WOULD prefer to change rather than suffer. Read more »

In which we are encouraged to stop “missionary” selling and let go of the prospects who really won’t change. Read more »

In which we are reminded of Ralph Waldo Emerson’s observation, “What you do speaks so loudly I can’t hear what you’re saying.” Read more »

In which we are reminded to speak … simply and slower… when we’re speaking with our clients. Read more »

In which we are reminded, “Enough, already, with the boiler room.” Read more »

In which we recommend that we proactively recommend strategies to clients in advance, before breakdowns. Read more »

In which we are reminded that, sometimes, we need to adapt to our clients’ paces of change. Read more »

In which we are reminded to “stay open and curious” when a particular call objective doesn’t work out. Read more »

In which we are reminded to target and differentiate when we want to “steal” customers from other providers. Read more »