Bag of Bags (Issue 1208)
In which we are reminded that corporate amnesia helps our clients embrace change. Read more »
Clarity President President Nick Miller Explores Community Bank Opportunities in Small Business Segments
At the 2025 Small Business Banking Conference, Clarity president Nick Miller hosted Webster5 Senior Retail Banking Officer Brian McEvoy in a discussion of community bank opportunities to grow their small business books of business. Since competition for small businesses’ deposits, loans, fee income, and community connections has never been tougher. the conversation focused on winning and … Read more »
Nick Miller to Lead 2025 Small Business Banking Conference Panel on AI in Banking
Tricky Balancing Act: Bots are Efficient, Humans are Essential Chatbots are a powerful tool for assisting small and medium-sized businesses (SMBs) and banks with customer interactions on their platforms. They offer significant cost-effectiveness by reducing overhead, and provide scalability by handling multiple conversations simultaneously. Additionally, chatbots can gather and analyze customer data to help organizations … Read more »
And Now I Raise Money (Issue 1203)
In which we are reminded that we always have the option to walk away from a potential client or sale if we feel that our health, safety, or values may be compromised. Read more »
Someone To Watch (Issue 1202)
In which we are reminded to find and observe people who inspire us and show us what’s possible in our craft. A special mid-week treat this week. I went to the Old South Church in Boston to see Joe Robinson perform. He is a “modern finger-style guitar player“ in a style similar to his fellow … Read more »
Something to Talk About (Issue 1201)
In which we are reminded that, to be interesting or valuable to our clients, we need to pay attention. Read more »
We Are Seriously Social.