Snout Bumps (Issue 1209)
In which we are reminded that many prospects prefer to be introduced to potential new vendors by trusted third parties. Read more »
At the 2025 Small Business Banking Conference, Clarity president Nick Miller hosted Webster5 Senior Retail Banking Officer Brian McEvoy in a discussion of community bank opportunities to grow their small business books of business. Since competition for small businesses’ deposits, loans, fee income, and community connections has never been tougher. the conversation focused on winning and … Read more »
Tricky Balancing Act: Bots are Efficient, Humans are Essential Chatbots are a powerful tool for assisting small and medium-sized businesses (SMBs) and banks with customer interactions on their platforms. They offer significant cost-effectiveness by reducing overhead, and provide scalability by handling multiple conversations simultaneously. Additionally, chatbots can gather and analyze customer data to help organizations … Read more »
In which we are reminded that we always have the option to walk away from a potential client or sale if we feel that our health, safety, or values may be compromised. Read more »
In which we are reminded to find and observe people who inspire us and show us what’s possible in our craft. A special mid-week treat this week. I went to the Old South Church in Boston to see Joe Robinson perform. He is a “modern finger-style guitar player“ in a style similar to his fellow … Read more »
We Are Seriously Social.