When the Baby’s Ugly
In which we are reminded not to call another person’s baby ugly… no matter what. Read more »
In which we are reminded not to call another person’s baby ugly… no matter what. Read more »
In which we are reminded to persevere and practice when changing or adding something significant and new to our sales patterns. Read more »
In which we are dazzled by a house painter making cold calls. Read more »
In which we learn to regain the lead in a conversation by eliminating pauses. Read more »
In which we are reminded to meet routinely with our clients, certainly with our most significant clients, so we can anticipate and address challenges early rather than waiting for them to call us once there’s a breakdown. Read more »
In which we are reminded to break our clients complex problems down into components and address the components rather than offering ‘one size fits all’ recommendations that miss underlying issues. Read more »
In which we are reminded to speak benefits rather than features… And to slow down. “I can’t understand you when your mouth is full,” I said that to one of my children who was, at the time, filling his mouth with grapes, one-by-one, to see how many he could cram in while speaking to his … Read more »
In which we are encouraged to understand context before we pitch recommendations. Read more »
In which we are reminded, from the “How bad do you want it?” department…No matter how busy we are, we can make time to do just one or two more small tasks that move us forward. Read more »
In which we are reminded to keep our antenna up even when we’re under pressure to hit a target. [Text received] “Hey, Nick. Rob Smith here. Were you just in the Orlando airport?” Rob is one of my favorite clients. I received his text a few minutes after I settled into my Jet Blue seat … Read more »
We Are Seriously Social.