Product Pushing? (Issue 930)

In which we are reminded that pushing product or restricting client choices aren’t, by definition, bad practices. Read more »

Did You Really Want to Hear? (Issue 929)

In which we are reminded that the answers we hear are, often, influenced by the interest we convey…or don’t. Read more »

No News (Issue 928)

In which we are reminded to communicate frequently and accurately with clients as we’re selling and implementing after the sale.   Read more »

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