What Do You Know About Us? (Issue 993)
In which we are reminded that “Not much” is a weak answer when a prospect asks, “What do you know about us?” Read more »
Digital Technology Trends in Banking 2020-2025
March 11, 2020 Banking magazines Banking NY (Jan/Feb 2020), Banking Mid-Atlantic States (Issue 1 2020), and Banking New England (3/11/20) have published Clarity President Nick Miller’s article, Digital Technology Trends in Banking 2020-2025. He points to three trends that will be prominent in the banking industry: Digital transformation, including digital marketing, payments, analytics, voice recognition, … Read more »
The Last Steam Engine Train (Issue 992)
In which we are reminded that rising up a level often involves breaking things down to bits. Read more »
Clients That Fit (Issue 991)
In which we are reminded to cut ties early to clients for whom we’re not a good fit. Read more »
Erupting Hot Sauce (Issue 990)
In which we are reminded to notice and respond to the subtle signs that a client relationship may be going bad. Read more »
We Are Seriously Social.