In which we are reminded to ask a question and clarify before expressing a point of view. We have the possibility of bunking and entertaining some ‘snooty’ out of town guests. They asked us to reserve space in a snooty hotel. Oh, joy. Read more »
In which we are urged to balance our sales pipelines for best results. Summer camp is over. Parents Weekend. The conclusion of a three-week, 300 camper performing arts camp in the middle of upstate nowhere for my daughter, an exhausting frenzy of plays, improvs, musicals, recitals, and revues. And, speaking of frenzies, camp meal times Read more »
In which we look to emerging trouble or rising opportunity to attract prospect attention. More than once this decade, I have asked a motionless teenager: ‘What are you going to do this afternoon?’ The leaden replies, ‘I don’t know…………. I can’t think of anything.’ Read more »
In which it’s suggested that we state a point of view to attract prospect attention. A friend called to share a story. [He knows I’m partial to banks, so this is a bank story, and it could just as easily apply to any business.] He’s sitting in his office, minding his own business, and the … Read more »
….In which we discuss the importance of systematic follow up. Two months ago, on May 29, I shared a story about Kevin-the-carpet-guy who called my office phone with the following message. “Hi, this is Kevin, and I’m in the carpet and upholstery cleaning and duct and vent cleaning business.” Read more »
In which we offer three ways to present your value proposition to clients and prospects. A couple of weeks ago, sleeping peacefully on day five of my vacation, I was jarred awake by an earthquake. BAM! The building in which I was sleeping rocked hard for a second. Read more »
In which we discuss questions we can use to broaden narrow relationships. My son and I have seen a movie – a variation on the boy meets girl theme – in which, after a long period of time, the relationship broadens from long time friends to ‘more than friends.’ Deliciously awkward moments Read more »
….In which we discuss preparing to “get hired” by your prospects. Your first few (one, two, ten) sales calls on a prospect are a job interview. You’re wanting to be “hired” by your prospect. How do you view and prepare for these calls? Read more »
In which we discuss what to do if a client doesn’t want to answer questions about details. Last week, we suggested… “When we’re selling products or processes that improve our clients’ operations (from cash management to document processing to any number of industrial products)…. Read more »
In which we discuss what to do if a client doesn’t want to answer questions about details. Last week, we suggested… “When we’re selling products or processes that improve our clients’ operations (from cash management to document processing to any number of industrial products)…. Read more »
We Are Seriously Social.