Small Orders (Issue 579)
In which we are reminded to leave a good taste in customers’ mouths, even if they place small orders. Read more »
clarity advantage
The One We Have With Us (Issue 576)
In which we are reminded (in Roman philosopher Seneca’s point) that “Luck is where the crossroads of opportunity and preparation meet.” Read more »
Varying the Mix (Issue 575)
In which we are reminded to vary the pace, style, and focus of our questions to maintain energy and engagement during sales calls. Read more »
Communities of Attraction (Issue 573)
In which we are reminded that developing communities is critical to attracting new clients. Read more »
Reflections on Values and a Life (Issue 571)
In which we are reminded that we influence our clients through both the value of the solutions we offer and our personal values. My mother in law, Irene, would have been 97 years old this last March. She passed just after Christmas, 2011, falling a few months short of reaching one of the most eagerly … Read more »
We Are Seriously Social.