One Data Point (Issue 1091)
In which we are reminded that we can lose a client’s confidence with just one “off” experience. Read more »
If You Had Come to Me In Friendship (Issue 1090)
In which we are reminded to invest in relationships before we need them. Read more »
When Ants Go Marching… (Issue 1089)
In which we are reminded that, if prospects don’t bite on the first bait we offer to get their attention, we could switch bait rather than dishing up more of the same. Read more »
What’s the Payoff? (Issue 1088)
In which we are encouraged to move clients forward by exploring their incentives to change…or not. Read more »
Clues (Issue 1087)
In which we are reminded that we are (probably) more transparent to our clients than we think. Read more »
We Are Seriously Social.