Better Questions, Listening

It Took Me Years to Let Go (Issue 996)

In which we are reminded to ask questions that help friends and clients disentangle themselves from their businesses. Read more »

Imitate (Issue 994)

In which we are encouraged to develop our skills by observing and imitating “the masters”.  Read more »

The Bony Fingers of the Past (Issue 988)

In which we are reminded to ask clients about “how you got here” when we discuss their challenges. Read more »

A Simple Game (Issue 987)

In which we are encouraged to raise continuously our performance through study and practice. Read more »

The Olsen Outcome (Issue 982)

In which we are reminded to help clients see the negative consequences of ‘no change.’ Read more »

Brighter Whites (Issue 980)

In which we are reminded that “honest assessments” can activate client defenses.   Read more »

Too Much Haste to Advocate (Issue 978)

In which we are reminded that one question isn’t a good discovery conversation, no matter what the reply. Read more »

Concordance (Issue 970)

In which we are encouraged to look at the facts behind our clients’ first thoughts  about their problems before jumping to recommendations. Read more »

Long Term Goals (Issue 969)

In which we are reminded that, sometimes, our role as friend, advisor, or sales person is to understand and remind people about their long term goals so they don’t undercut them with short-term shiny objects. Read more »

Pathetic (Issue 968)

In which we are reminded to ask (at least) several questions before deciding on a sales recommendation. Read more »

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