In which we are reminded that corporate amnesia helps our clients embrace change. Read more »

In which we are reminded to maintain a broad field of vision in our clients even as we focus, from time to time, on single issues. Read more »

In which we are reminded that inaccurate or late-changing sales forecasts can create expensive consequences. We were, all of us, in a fluffle last Monday afternoon. The national and Boston-area weather forecasters were predicting a major snowstorm. For Cambridge, Massachusetts, where I live, they predicted 5 inches to 8 inches of heavy, wet snow driven … Read more »

In which we are reminded that we can think we’re doing a great job until someone shows us a picture or recording. Read more »

In which we are reminded that sometimes, when we’re attempting to reach the top-most levels of a company, it helps to drop down a couple of levels to see the view from there. Read more »

In which we are reminded to use our own company’s products, where we can, because our personal testimonials are powerful. Read more »