branch small business training

Every Little Clue

In which we are reminded to dig behind surface chit chat to learn more about our clients. Read more »

The Recording (Issue 1020)

In which we are encouraged to practice our client conversations more. Read more »

Tired Messages (Issue 1019)

In which we are reminded to update regularly our LinkedIn profiles and other messaging platforms. Read more »

After Shave (Issue 1018)

In which we are reminded to fully understand our customers’ specifications before recommending or delivering. Read more »

What Price Did You Pay? (Issue 1017)

In which we are reminded that any business owner or leader chooses a path for a reason and pays a price for the journey; the “juicy bits” are in the story behind the story. Read more »

Bad Wiring In The Walls (Issue 1016)

In which we are reminded to look “behind the walls” in our clients’ operations lest we miss something that will become a problem. Read more »

Then The Rains Came (Issue 1015)

In which we are reminded about the importance of checking for changes just before client meetings. Read more »

Burnt Sugar (Issue 1014)

In which we are reminded to develop at least one clear differentiator that attracts potential clients to us. Read more »

The Voice of Potential Consequences (Issue 1013)

In which we’re reminded to help our clients see what may happen if they don’t change course. Read more »

Fiber Fortification (Issue 1012)

In which we are reminded, lest we miss the opportunity, to stay close enough to our clients (and friends) that we can anticipate approaching significant decisions in which our experience can be a helpful guide. Read more »