To The Highest Standards (Issue 797)
In which we consider that companies generate more client loyalty and more sales if they’ve developed and managed their sales teams to specific client experience standards. Read more »
In which we consider that companies generate more client loyalty and more sales if they’ve developed and managed their sales teams to specific client experience standards. Read more »
In which we are encouraged to remind our clients, from time to time, all that we’ve done for them. Read more »
In which we are reminded to be careful about when we take short cuts to diagnoses based on experience. Read more »
In which we are reminded: Look up, from time to time, and engage with the people around us. No telling who we will meet. Read more »
In which we are reminded: Find a niche and specialize… or get smoked. Read more »
In which we are reminded to ask our clients and prospects to comment on their positive experiences of us on LinkedIn. Read more »
In which we are reminded that very few questions come from idle curiosity. We need to know why. Read more »
In which we are reminded that even short call plans help us produce better results than no plans at all. Read more »
In which we are reminded that some people need more time to decide, and we should engage with others while they do. Read more »
Yet one more time… In which we are reminded to clarify before we pitch Read more »
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