What’s the Norm? (Issue 855)
In which we experience the power of peer group comparison. Read more »
In which we experience the power of peer group comparison. Read more »
In which we experience the power of questions and curiosity to engage. Read more »
In which are reminded that, sometimes, our clients are too “full” to take on another purchase or project, no matter how appetizing. Read more »
In which we are reminded to focus on “change” when we’re talking to our clients. Read more »
In which we are reminded that, sometimes, we just have to let prospects go, smile, and look for the next one. Read more »
In which we are encouraged to break down our sales conversations and work out the sloppy spots. Read more »
In which we are reminded to look at the “big picture” (in addition to tasks at hand) when we’re preparing for sales calls. A gorgeous warm October Friday afternoon (in the warmest October on record in Boston). Cloudless sky. Light breeze with a few gusts from the Southeast. To celebrate, I bolted from the office … Read more »
In which we are reminded not to hint at expected answers when we ask questions. Every few years, the Commonwealth of Massachusetts invites me to refresh my driver’s license. Last week, I went to the Registry of Motor Vehicles first thing in the morning. “Why are you here?”, inquired the friendly person at the desk. … Read more »
In which we are reminded to look at each of our clients’ situations uniquely, being wary of “ready generalizations” based on experience. Read more »
In which we are dramatically reminded to prepare ahead of time for sales call objections and obstacles. Read more »
We Are Seriously Social.