Simple Opening Questions (Issue 1002)

In which we are encouraged to begin client meetings with a simple opening question and silence. Read more »

The Story That’s Sitting Across From Them (Issue 1001)

In which we are reminded that, as modern as we may be, personal interest and personal connection still matter to some of our clients. Read more »

Focus on the Friendship (Issue 1000)

In which we are reminded to keep our priorities straight when we’re networking. Read more »

Maintain an Even Strain (Issue 999)

In which we are reminded to ask clients about the moments that most influence their life guidelines. Read more »

Competent Clients? (Issue 998)

In which we are reminded that six of the scariest words in the client support world are, “Hey….No problem. We’ve got this.” Read more »

Navigation Menu