Entering Rapport (Issue 552)
In which we are reminded to “slide into the water” when we greet our clients and prospects rather than arriving in our meetings like a “cannonball.” Read more »
bank training
This Time, With Feeling (Issue 551)
In which we are reminded to reflect on the emotional side of business as well as the facts. Read more »
A Bet They Can Tolerate (Issue 550)
In which we are reminded to consider the disruption that accompanies change when clients buy our products or services. Read more »
Gut Check (Issue 545)
In which we pause for a moment to consider whether we’re balancing well. Read more »
Before The Cold Sets In (Issue 540)
In which we are reminded to engage our clients on what’s top of mind for them right now rather than on what’s top of mind for us. Read more »
We Are Seriously Social.