Focus on the Friendship (Issue 1000)
In which we are reminded to keep our priorities straight when we’re networking. Read more »
nick miller
Maintain an Even Strain (Issue 999)
In which we are reminded to ask clients about the moments that most influence their life guidelines. Read more »
Competent Clients? (Issue 998)
In which we are reminded that six of the scariest words in the client support world are, “Hey….No problem. We’ve got this.” Read more »
Too Quick to Prescribe (Issue 997)
In which we are reminded to ask (at least) one question before we recommend… anything. Read more »
It Took Me Years to Let Go (Issue 996)
In which we are reminded to ask questions that help friends and clients disentangle themselves from their businesses. Read more »
Oversights Undermine Trust (Issue 995)
In which we are reminded that, while small defects in presentations or deliverables are, largely, inconsequential, they matter. Read more »
Imitate (Issue 994)
In which we are encouraged to develop our skills by observing and imitating “the masters”. Read more »
What Do You Know About Us? (Issue 993)
In which we are reminded that “Not much” is a weak answer when a prospect asks, “What do you know about us?” Read more »
Digital Technology Trends in Banking 2020-2025
March 11, 2020 Banking magazines Banking NY (Jan/Feb 2020), Banking Mid-Atlantic States (Issue 1 2020), and Banking New England (3/11/20) have published Clarity President Nick Miller’s article, Digital Technology Trends in Banking 2020-2025. He points to three trends that will be prominent in the banking industry: Digital transformation, including digital marketing, payments, analytics, voice recognition, … Read more »
The Last Steam Engine Train (Issue 992)
In which we are reminded that rising up a level often involves breaking things down to bits. Read more »
We Are Seriously Social.