Repeat Business (On The Way to Trust) (Issue 814)
In which we are reminded not to assume we understand what our clients seek when they come back to us. Read more »
In which we are reminded not to call our clients’ babies ugly…. At least not all at once. “So, what do you think?” I asked my friend at intermission. I had invited her to dinner to catch up on a year’s stories, then to take in a local troupe’s performance of a Broadway musical. “This … Read more »
In which we are reminded not to ask the question, “What keeps you up at night?” Read more »
We Are Seriously Social.