Cheering Section (Issue 904)
In which we are reminded that our post-purchase encouragement to our clients can make a big difference in their implementation experience and their commitment to future purchases. Read more »
In which we are reminded that, frequently, the best gift ideas are the ones not requested. Read more »
In which we are encouraged to provide personal touch and clear up suspense when we deliver bad news. Read more »
In which we are reminded to provide all messy implementation details before we close sales. Read more »
We Are Seriously Social.