Rubber Gloves (Issue 876)
In which we are reminded to fully educate clients’ team members when their bosses buy our products. Read more »
I’ll Call You If I Am Interested (Issue 875)
In which we are reminded to ensure that everyone on our teams is prepared to act on opportunities. Read more »
Knee-Jerk Responses Issue 873
In which we are reminded that we miss opportunities when we jump to conclusions too quickly. Read more »
Stay Away From the Tourists
In which we are reminded to go where others ain’t when we’re networking or building community. Read more »
Nick Miller Returns As Chairman of Source Media Small Business Banking Conference
October 1, 2018 Nick Miller, Clarity’s President and nationally recognized expert on small business banking sales strategy and performance, returns as Chairman and Master of Ceremonies for the Source Media Small Business Banking Conference, to be held this year in Nashville, TN, November 28 – 30. Read more »
Stick A Fork In It (Issue 872)
In which we reminded to focus prospects on potential bad outcomes if they persist with “business as usual.” Read more »
Head Voices
In which we are reminded to focus on the qualities of our clients’ voices to silence our own. There was a summer night, years ago, when I returned to Woods Hole, Massachusetts on the evening’s last ferry from Martha’s Vineyard. While I was staying with friends in Woods Hole, I had been out on the … Read more »
The Wrong Bag (Issue 870)
In which we are reminded that delivery mistakes, even when corrected quickly, cause unwanted disruption. Read more »
Nick Miller to Speak at Sageworks September 2018 Lending and Risk Summit
July 28, 2018 Sageworks has selected Clarity President, Nick Miller, to speak at the company’s annual user conference. Miller’s topic will be: Lenders in the 2020s – Product Specialist or Business Advisor? – “Lenders” today are primarily “senior bank debt product specialists” — risk-assessing cash dispensers who view deposits, treasury management and other services as … Read more »
Branch Transformation – The Road Map for Implementing Universal Banker Models
July 26, 2018 The transition to Universal Banker models involves more than cross-training branch staff on branch operations, bestowing new titles, and paying higher salaries in the hope of achieving greater branch sales success. Clarity President, Nick Miller, joined Peak Performance Group President, David Kerstein, and Director, Ric Carey, on a Peak Performance Group … Read more »
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