Delay Doing Deals ‘Till Dessert (Issue 832)
In which we are encouraged to devote meal times with clients and prospects to building connections and comfort… with business to follow. Read more »
[April 20, 2017] Waiting for the knock on your door? Our first check point in evaluating our clients’ consumer and small business sales practices is context: “What is the bank’s philosophy?” Read more »
[April 18, 2017] The timing of the Wells Fargo case is symptomatic of a broader failure. The general theory about “why this happened” is that branch incentive programs were wrong (widget-based) and that sales managers were far too aggressive in pushing sales staff to sell more. All true, well documented. However: People tend to “go … Read more »
We Are Seriously Social.