Stay Away From the Tourists
In which we are reminded to go where others ain’t when we’re networking or building community. Read more »
Stick A Fork In It (Issue 872)
In which we reminded to focus prospects on potential bad outcomes if they persist with “business as usual.” Read more »
Head Voices
In which we are reminded to focus on the qualities of our clients’ voices to silence our own. There was a summer night, years ago, when I returned to Woods Hole, Massachusetts on the evening’s last ferry from Martha’s Vineyard. While I was staying with friends in Woods Hole, I had been out on the … Read more »
The Wrong Bag (Issue 870)
In which we are reminded that delivery mistakes, even when corrected quickly, cause unwanted disruption. Read more »
Nick Miller to Speak at Sageworks September 2018 Lending and Risk Summit
July 28, 2018 Sageworks has selected Clarity President, Nick Miller, to speak at the company’s annual user conference. Miller’s topic will be: Lenders in the 2020s – Product Specialist or Business Advisor? – “Lenders” today are primarily “senior bank debt product specialists” — risk-assessing cash dispensers who view deposits, treasury management and other services as … Read more »
Branch Transformation – The Road Map for Implementing Universal Banker Models
July 26, 2018 The transition to Universal Banker models involves more than cross-training branch staff on branch operations, bestowing new titles, and paying higher salaries in the hope of achieving greater branch sales success. Clarity President, Nick Miller, joined Peak Performance Group President, David Kerstein, and Director, Ric Carey, on a Peak Performance Group … Read more »
Clarity Assists Super-Regional Bank to Increase Deposit and TM Sales Opportunities
April 15, 2018 Clarity has been engaged by a super-regional bank’s business banking team to assist in broadening the bankers’ approaches from loans, in which they generate top-of-the-industry performance, to include deposits and cash management services. The objective is to continue the team’s loan generation momentum while increasing the number and quality of deposit and … Read more »
It Happened One Night (Issue 868)
In which we are encouraged to prepare in advance to better understand context and significance in our sales calls. Read more »
Why Do You Want to Work With Us?
In which we are reminded to think about why we want to work with each specific client… beyond their money. Read more »
Not Thirsty
In which we are reminded that, even if we provide the best possible water, horses won’t drink if they’re not already thirsty or if we can’t show them that really bad things will happen if they don’t drink now. Read more »
We Are Seriously Social.