It Isn’t “Small” Talk (Issue 890)
In which we are reminded to dig in, behind the surface chit chat, to learn more about our clients. Read more »
In which we are reminded that, frequently, the best gift ideas are the ones not requested. Read more »
In which we are reminded to establish context, connection, and engagement before we share ideas, advice, or products with clients or prospects. Read more »
In which we are reminded to sell and deliver (and design and promote) product the way our clients want it done rather than the way we want to do it. Read more »
In which we are reminded to make memories with clients worth telling stories about. Read more »
In which we are encouraged to provide personal touch and clear up suspense when we deliver bad news. Read more »
We Are Seriously Social.