Hacking In (Issue 940)
In which we are reminded that patient research about prospects is a critical element of “getting in”. Read more »
sales techniques
To The Highest Standards (Issue 797)
In which we consider that companies generate more client loyalty and more sales if they’ve developed and managed their sales teams to specific client experience standards. Read more »
Dust Bunnies (Issue 786)
In which we are reminded that haphazard execution of even small details in a sales process can hurt us. Read more »
Niche or Get Smoked (Issue 780)
In which we are reminded: Find a niche and specialize… or get smoked. Read more »
Stories Our Clients Tell About Us (Issue 776)
In which we are reminded to ask our clients and prospects to comment on their positive experiences of us on LinkedIn. Read more »
A Fool’s Plan (Issue 774)
In which we are reminded…again… that sustaining training is critical to long term capabilities and performance. Read more »
Slow Turners (Issue 768)
In which we are reminded that some people need more time to decide, and we should engage with others while they do. Read more »
Get Out Of Our Heads (Issue 767)
In which we, those of us who are introverts, are reminded to get out of our heads to engage with others at all possible moments. Our first winter in the city of Cambridge. After last night’s swirling Nor’easter drove snow off the ocean through the Boston Harbor, this morning broke clear, still, and cold. While … Read more »
Ask First… (Issue 765)
Yet one more time… In which we are reminded to clarify before we pitch Read more »
Conversation Starter (Issue 764)
In which we are reminded that conversations with strangers are easier than we make them… if we would just start. Read more »
We Are Seriously Social.