small business banking Archives

small business banking

Don’t Do ‘The Hustle’ (Issue 859)

In which we are reminded, “Enough, already, with the boiler room.” Read more »

Proactive (Issue 858)

In which we recommend that we proactively recommend strategies to clients in advance, before breakdowns. Read more »

Convoy! (Issue 857)

In which we are reminded that, sometimes, we need to adapt to our clients’ paces of change. Read more »

Stay ‘Open’, My Friends (Issue 856)

In which we are reminded to “stay open and curious” when a particular call objective doesn’t work out. Read more »

Window Washers (Issue 844)

In which we are reminded to target and differentiate when we want to “steal” customers from other providers. Read more »

Bow Ties (or Learning to Wear The Brand) (Issue 843)

In which we are reminded, as we’re developing our brands or once we’ve built our brand, to stick with it…consistently. Read more »

Mashed Banannas (Issue 842)

In which we are urged to choose and cultivate a distinctive brand trigger that connects clients to us. Read more »

You Eat Like A Bird (Issue 840)

In which we are encouraged to look back, at a client’s history of decisions and progress, before moving forward with recommendations for next steps. Read more »

Same Old. Same Old. (Issue 839)

In which we are reminded to bring new ideas and “change the mix” a bit with our existing, core clients lest they wander off in search of something new. Read more »

Memorable Headlines (Issue 838)

In which we are reminded to interpret the data we present to clients and prospects in a headline or memorable catch-phrase so that they can remember our selling points. Read more »