Managing Sales Process

Fiber Fortification (Issue 1012)

In which we are reminded, lest we miss the opportunity, to stay close enough to our clients (and friends) that we can anticipate approaching significant decisions in which our experience can be a helpful guide. Read more »

To the Other Side of the House (Issue 1011)

In which we are reminded to, from time to time, look more broadly at our clients’ situations. Read more »

We Are What We’ve Heard (Issue 1010)

In which we are reminded that, to continue developing, we need to listen more widely. Read more »

The Last Steam Engine Train (Issue 1009)

In which we are reminded that, to learn new technique, we must be patient. Read more »

The Walk (Issue 1008)

In which we are reminded that, sometimes, the most direct routes into major accounts are not the best. Read more »

The Line to Get In (Issue 1005)

In which we are encouraged to consider other buyers or other account entry strategies when the usual approaches to clients or prospects are crowded with other salespeople. Read more »

The Story That’s Sitting Across From Them (Issue 1001)

In which we are reminded that, as modern as we may be, personal interest and personal connection still matter to some of our clients. Read more »

Focus on the Friendship (Issue 1000)

In which we are reminded to keep our priorities straight when we’re networking. Read more »

Competent Clients? (Issue 998)

In which we are reminded that six of the scariest words in the client support world are, “Hey….No problem. We’ve got this.” Read more »

Oversights Undermine Trust (Issue 995)

In which we are reminded that, while small defects in presentations or deliverables are, largely, inconsequential, they matter. Read more »

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