Clarity

Oversights Undermine Trust (Issue 995)

In which we are reminded that, while small defects in presentations or deliverables are, largely, inconsequential, they matter. Read more »

Imitate (Issue 994)

In which we are encouraged to develop our skills by observing and imitating “the masters”.  Read more »

What Do You Know About Us? (Issue 993)

In which we are reminded that “Not much” is a weak answer when a prospect asks, “What do you know about us?” Read more »

The Last Steam Engine Train (Issue 992)

In which we are reminded that rising up a level often involves breaking things down to bits. Read more »

Clients That Fit (Issue 991)

In which we are reminded to cut ties early to clients for whom we’re not a good fit. Read more »

Erupting Hot Sauce (Issue 990)

In which we are reminded to notice and respond to the subtle signs that a client relationship may be going bad. Read more »

A Brief History of Garlic (Issue 989)

In which we are reminded to give our clients a good experience as well as a great outcome. Read more »

The Bony Fingers of the Past (Issue 988)

In which we are reminded to ask clients about “how you got here” when we discuss their challenges. Read more »

A Simple Game (Issue 987)

In which we are encouraged to raise continuously our performance through study and practice. Read more »

Leave That At The Door (Issue 986)

In which we learn to pay attention to obvious and less obvious loyalties and connections. Read more »