I cut my chin, shaving, a few days ago. Right in the middle, at the “mental protuberance” (i.e. bump of bone at front of jaw)… and, yeah, I’d say the cut was, pretty much, mental…
I had been in a hurry, eager to launch the day, running a bit behind schedule, so I slapped on the “this color does not occur in nature” green gel I use to lubricate my face, grasped my weeks old triple-blade razor, and with fast, ‘let’s get this over with’ strokes, sliced stubble. Right cheek…. Left cheek…. Upper lip…. Chin up, stretch the neck… under the jaw and then, with a too-hard-pressed down stroke, I snagged a chunk of chin.
Words said, facial tissue applied, naught to do but wait for the bleeding to stop so I could put on my shirt and get out the door.
Feeling a surge of kill-some-time curiosity, I pulled out my phone and, after a few taps, began reading “Shaving Tips from Moroccan Street Shavers” (No, I’m not kidding, it’s here.) which recommends patient pre-shave application of heat and moisture, application of shaving paste, a full three minutes of lathering up with shaving brush, short razor strokes first with the grain and then against, post-shaving application of antiseptic and moisturizer, and concludes with:
“If there’s a single tip to take from Moroccan street shavers, it would be this: Invest in the proper shaving equipment and use the proper techniques. If you can’t devote at least 15 minutes of your time to shaving, I recommend postponing the job until you can…”
Really?????? I’d be shaving once a month.
Then, looking at my still bleeding chin, I thought, “And yet, equally good advice for developing accounts or leading sales calls: Generous application of moist heat to warm them; patient ‘lathering them up’ with soft soap and a fine brush; then gentle pulling with short strokes, first with the grain (easy issues or questions), then against (challenging issues or questions); wrapped up with a little antiseptic and soothing moisturizer.”
A ritual of relationship preparation and development to which, if we can’t devote the time, maybe we should postpone the job until we can.
Tagged with: bank consulting • bank sales training • bank training • Barlow Research • Best Practices in Retail Financial Services Symposium • branch small business training • Buck Bierly • Jack Hubbard • Monarch Innovation Awards • MZ Bierly • nick miller • prospecting • sales training • small business banking • small business banking conference • small business banking sales training • small business sales training • St. Meyer and Hubbard • trusted advisor